Last updated: June 21, 2025
Privacy Policy
My Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). My Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services
- Marketing and Advertising
- Security and Fraud Prevention
- Communicating with You
- Legal Reasons
How We Disclose Personal Information
- With Shopify, vendors, and other third parties who perform services on our behalf.
- With business and marketing partners to provide marketing services and advertise to you.
- When you direct, request, or consent to our disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy or legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about Shopify's privacy practices, visit Shopify Privacy Policy.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended for children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.
Security and Retention of Your Information
No security measures are perfect. Retention of personal information depends on factors such as account maintenance, service provision, legal obligations, disputes, or enforcing policies.
Your Rights and Choices
Depending on where you live, you may have rights including access, deletion, correction, portability, opt-out of sale or targeted advertising, and managing communication preferences. For more info visit Shopify Privacy Portal.
Complaints
If you have complaints about how we process your personal information, you may contact us or your local data protection authority.
International Transfers
We may transfer, store, and process personal information outside your country. Transfers out of the EEA or UK rely on recognized transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, posting the revised version and updating the "Last updated" date.
Contact
If you have questions or wish to exercise your rights, contact us at hello@kanubeauty.com or 25 Mountainside Crescent, Whitby, ON, L1R 0P5, CA.